- Mar 12 Sat 2011 19:58
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LA Jenny Kung SCAM Fraud, Innovative Mortgage Group Inc
- Apr 02 Fri 2010 09:33
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Diamond Resorts International Complaints - DISHONEST COLLECTION /FORECLOSURE
Diamond Resorts International
Complaints - DISHONEST COLLECTION /FORECLOSURE
all Diamond Resorts International complaints
Diamond Resorts International
http://www.complaintsboard.com/complaints/dishonest-collection-foreclosure-c270235.html
| Posted: 2009-10-23 by |  | kanga |
DISHONEST COLLECTION /FORECLOSURE
Complaint
Rating:
Rating:
Diamond Resorts International are dishonest and after contacting
the Court House and Prosecutor I will file a case against them.
They have collected from my credit card the sums of $1008, $1008, $31,
56$31, 56 for the MFees for two weeks i purchased from a private owner.
When the owner contacted DIAMOND RESORTS she was told her weeks were
foreclosed.
They also will not deal with me as they say I am a third party yet they
were more than willing to TAKE MY MONEY OFF MY CREDIT CARD.
My other two weeks Ipaid the fees for as well
MY THIRTEEN YEAR OLD DAUGHTER RECEIVED REGISTERED LETTERS SENT TO HER
TELLING HER WEEKS WERE FORECLOSED AND THE LETTERS WERE SENT TO THE
BAHAMAS.
The "legal counsel' sent me an email to say that they never sent my
daughter registered letters. This again confirms the statement that
'Lawyers are liars!"
I showed the letters to the Resort Manager who told me his hands were
tied and he couldn't do anything.
I still have never received any contracts for my first two weeks and we
have no proof of ownership.
I also never was contacted about the sale for Sunterra to Diamond
Resorts International.
The person who contacted me by email told me "Time is money and I will
not waste any more time in contacting you'"
I was also told "The BAHAMAS comes up automatically when we type in your
address on St Martin!'
They have to be stopped
Kanga
the Court House and Prosecutor I will file a case against them.
They have collected from my credit card the sums of $1008, $1008, $31,
56$31, 56 for the MFees for two weeks i purchased from a private owner.
When the owner contacted DIAMOND RESORTS she was told her weeks were
foreclosed.
They also will not deal with me as they say I am a third party yet they
were more than willing to TAKE MY MONEY OFF MY CREDIT CARD.
My other two weeks Ipaid the fees for as well
MY THIRTEEN YEAR OLD DAUGHTER RECEIVED REGISTERED LETTERS SENT TO HER
TELLING HER WEEKS WERE FORECLOSED AND THE LETTERS WERE SENT TO THE
BAHAMAS.
The "legal counsel' sent me an email to say that they never sent my
daughter registered letters. This again confirms the statement that
'Lawyers are liars!"
I showed the letters to the Resort Manager who told me his hands were
tied and he couldn't do anything.
I still have never received any contracts for my first two weeks and we
have no proof of ownership.
I also never was contacted about the sale for Sunterra to Diamond
Resorts International.
The person who contacted me by email told me "Time is money and I will
not waste any more time in contacting you'"
I was also told "The BAHAMAS comes up automatically when we type in your
address on St Martin!'
They have to be stopped
Kanga
- Apr 02 Fri 2010 09:31
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Diamond Resorts International Complaints - Rude & Lying
Diamond Resorts International
Complaints - Rude & Lying
all Diamond Resorts International complaints
http://www.complaintsboard.com/complaints/rude-amp-lying-c322239.html
Diamond Resorts International
| Posted: 2010-03-16 by | | Diamond Resorts Very Unresponsive |
Rude & Lying
Complaint
Rating:
Rating:
Company information:
Diamond
Resort
Nevada
United
States
I wrote Diamond on March 6, 2010 with no
response asking them to transfer maintenance fees to San Luis Bay Inn.
This was after I was told they were not yet transferred by Fairfield
Management Resort. I paid club dues not recognizing until today Diamond
collects maintenance fees for all locations except San Luis Bay Inn. I
verified my account with Diamond showed $0 in maintenance fees dues in
addition to club fees believing they were paid. Their site indicates
they collect both. Nowhere on their site dso they indicate this policy
is not applicable to San Luis Bay Inn. If you call the automated number,
however, they indicate they are unable to take payment for San Luis Bay
Inn. As a result of Diamond’s not specifying this deviation in policy, I
owe a collection agency $649.49 for $240.92. One simple phone call or
an explanation of the deviation in policy on their web-site would have
handled this matter. Or for that matter, indicating what the fees were
that I initially paid for.
Their response when I called Diamond Resorts this morning and pressed #0
(you can't get anyone from their corporate office). The person
indicated to me that I should have known better. He told me “it has been
years since Sunterra collected fees and that I didn’t haven’t my facts
straight.” I told him that I have a copy of my VISA statement for 2009
showing otherwise—he hung it on me. Unfortunately, I find their people
arrogant when they are ill-informed and make no effort to remedy their
mistakes.
The collection agency said this also happens with RCI. They use the
words maintenance fees and confuse people. In all honesty, owning a
time-share is not worth it-- I find that I am dealing with people who
don't care or not willing to help you. This is not the first time that
Diamond has been so rude to me, or cost me money. I believe they do this
to get more money from the collection agency.
Diamond
Resort
Nevada
United
States
I wrote Diamond on March 6, 2010 with no
response asking them to transfer maintenance fees to San Luis Bay Inn.
This was after I was told they were not yet transferred by Fairfield
Management Resort. I paid club dues not recognizing until today Diamond
collects maintenance fees for all locations except San Luis Bay Inn. I
verified my account with Diamond showed $0 in maintenance fees dues in
addition to club fees believing they were paid. Their site indicates
they collect both. Nowhere on their site dso they indicate this policy
is not applicable to San Luis Bay Inn. If you call the automated number,
however, they indicate they are unable to take payment for San Luis Bay
Inn. As a result of Diamond’s not specifying this deviation in policy, I
owe a collection agency $649.49 for $240.92. One simple phone call or
an explanation of the deviation in policy on their web-site would have
handled this matter. Or for that matter, indicating what the fees were
that I initially paid for.
Their response when I called Diamond Resorts this morning and pressed #0
(you can't get anyone from their corporate office). The person
indicated to me that I should have known better. He told me “it has been
years since Sunterra collected fees and that I didn’t haven’t my facts
straight.” I told him that I have a copy of my VISA statement for 2009
showing otherwise—he hung it on me. Unfortunately, I find their people
arrogant when they are ill-informed and make no effort to remedy their
mistakes.
The collection agency said this also happens with RCI. They use the
words maintenance fees and confuse people. In all honesty, owning a
time-share is not worth it-- I find that I am dealing with people who
don't care or not willing to help you. This is not the first time that
Diamond has been so rude to me, or cost me money. I believe they do this
to get more money from the collection agency.
- Apr 02 Fri 2010 09:30
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Diamond Resorts International Complaints - Fraud and cheating
http://www.complaintsboard.com/complaints/fraud-and-cheating-c161957.html
Diamond Resorts International
| Posted: 2009-02-09 by |  | Lucas |
Fraud and cheating
Complaint
Rating:
Rating:
Company information:
Diamond
Resorts International
United
States
diamondresorts.com
My
wife and I have ownership interests in the Flamingo Beach Resort and
the Flamingo Beach Villas in Sint Maarten. These properties were
acquired last year by Diamond Resorts International.
When we purchased the time share weeks the initial Maintenance Fees were
set in the contract but the contracts were mute with regard to
inflation but we were assured that the rates would follow the local
inflation rates in St Marten. We have just received our invoice for this
year and find that our fees have increased 34% and 42% respectively.
When I expressed concern over the increase to Diamond Resorts
International I was told to 'get a lawyer'.
If we do not pay the fees we forfeit the properties and our initial
investments. We feel that the increase is unconscionable and intended to
force owners to abandon their investment so that the properties can be
resold.
We understand that a class action suit is being mobilized by a local law
firm in Sint Maarten on behalf of owners to address the Maintenance fee
increases and the purported use of capital reserves to pay debts. We
have also contacted the Attorney General for our state. It is hard to
imagine that firms like Diamond Resorts International can operate in
such a heavy handed way.
Diamond
Resorts International
United
States
diamondresorts.com
My
wife and I have ownership interests in the Flamingo Beach Resort and
the Flamingo Beach Villas in Sint Maarten. These properties were
acquired last year by Diamond Resorts International.
When we purchased the time share weeks the initial Maintenance Fees were
set in the contract but the contracts were mute with regard to
inflation but we were assured that the rates would follow the local
inflation rates in St Marten. We have just received our invoice for this
year and find that our fees have increased 34% and 42% respectively.
When I expressed concern over the increase to Diamond Resorts
International I was told to 'get a lawyer'.
If we do not pay the fees we forfeit the properties and our initial
investments. We feel that the increase is unconscionable and intended to
force owners to abandon their investment so that the properties can be
resold.
We understand that a class action suit is being mobilized by a local law
firm in Sint Maarten on behalf of owners to address the Maintenance fee
increases and the purported use of capital reserves to pay debts. We
have also contacted the Attorney General for our state. It is hard to
imagine that firms like Diamond Resorts International can operate in
such a heavy handed way.
- Apr 02 Fri 2010 09:26
-
Diamond Resort Scam? Never respond to customers
Diamond Resorts International
http://www.complaintsboard.com/complaints/unfair-business-practices-c186786.html
| Posted: 2009-04-06 by | | dissatisfied |
Unfair business practices
Complaint
Rating:
Rating:
Company information:
Diamond
Resorts International
Las
Vegas, Nevada
United
States
Phone: 8002797764
diamondresorts.com
I
purchased a timeshare with points I could use every year. I was told
the fees would total less than $800 a year when I purchased the week. I
have received bills in excess of $1300 and when I requested an
accounting of taxes and fees to try to understand why the charges were
so much than I was quoted at time of purchase, no one responded to my
written communication even though I have documentation that shows my
correspondence was received. There is no control over how much you will
be charged once you purchase one of these units. The sales people will
tell you anything to get you to purchase and you have no recourse. If
you refuse to pay the huge fees, your credit will be ruined. It took me
two months to get the phone number I have included so I could talk to
someone who was no help what so ever. Stay away from this company as
their business practices are horrible and you will be SORRY. Once you
purchase you are stuck. The properties are never filled and some of them
are old and in less than great condition and you can stay at them for a
fraction of what you will pay in fees if you purchase.
Diamond
Resorts International
Las
Vegas, Nevada
United
States
Phone: 8002797764
diamondresorts.com
I
purchased a timeshare with points I could use every year. I was told
the fees would total less than $800 a year when I purchased the week. I
have received bills in excess of $1300 and when I requested an
accounting of taxes and fees to try to understand why the charges were
so much than I was quoted at time of purchase, no one responded to my
written communication even though I have documentation that shows my
correspondence was received. There is no control over how much you will
be charged once you purchase one of these units. The sales people will
tell you anything to get you to purchase and you have no recourse. If
you refuse to pay the huge fees, your credit will be ruined. It took me
two months to get the phone number I have included so I could talk to
someone who was no help what so ever. Stay away from this company as
their business practices are horrible and you will be SORRY. Once you
purchase you are stuck. The properties are never filled and some of them
are old and in less than great condition and you can stay at them for a
fraction of what you will pay in fees if you purchase.
- Apr 02 Fri 2010 09:20
-
Diamond Resort Scam? Paid $13,000 40% annual increase in maintenance fees
http://www.complaintsboard.com/complaints/sunterra-diamond-resorts-resorts-west-c56127.html
Our story is likely a familiar one to all of you. My wife and I bought a
timeshare at the Diamond Resorts property in Sedona, AZ in 2008. We
have yet to vacation on it, but have been hit with a 35% and 40% annual
increase in maintenance fees, which we are required to pay in order to
preserve the original investment (roughly $13, 000). These fee hikes
have destroyed the value proposition for the original purpose (i.e.,
saving money on vacations), since the maintenance fees are now as much
as we typically spend on our week of vacation. During the sales pitch,
which centered on the cost saving of owning versus buying hotels in an
environment of 10-15% yoy increases in vacationing costs, we
specifically asked about the annual rates of increase in maintenance and
other annual fees, and we were assured that these costs had and would
continue to rise at low single digit rates. This was obviously was a
fraudulent statement, which the customer service representative at
Diamond said should not have been made. The problem is that Diamond is
not taking responsibility for what is essentially a deceptive trade
practice. Having attended multiple time share presentations, it is clear
that all of them offer the same economic savings argument during the
sales pitch--an argument that is made fraudulent in light of these fee
increases. As an aside, I do not understand how these cost increases are
approved, especially since Diamond claims that a subset of the owners
(like my wife and I) have approved them. This could be another
fraudulent statement, as I cannot imagine which owners would have signed
off on such dramatic increases in maintenance fees. I am also willing
and eager to join any lawsuit that is filed and hope that everyone
posting here has also filed a complaint with the Nevada Attorney's
General Office and its Division on Consumer Affairs (see
http://ag.state.nv.us/complaints/complaints.htm).
Our story is likely a familiar one to all of you. My wife and I bought a
timeshare at the Diamond Resorts property in Sedona, AZ in 2008. We
have yet to vacation on it, but have been hit with a 35% and 40% annual
increase in maintenance fees, which we are required to pay in order to
preserve the original investment (roughly $13, 000). These fee hikes
have destroyed the value proposition for the original purpose (i.e.,
saving money on vacations), since the maintenance fees are now as much
as we typically spend on our week of vacation. During the sales pitch,
which centered on the cost saving of owning versus buying hotels in an
environment of 10-15% yoy increases in vacationing costs, we
specifically asked about the annual rates of increase in maintenance and
other annual fees, and we were assured that these costs had and would
continue to rise at low single digit rates. This was obviously was a
fraudulent statement, which the customer service representative at
Diamond said should not have been made. The problem is that Diamond is
not taking responsibility for what is essentially a deceptive trade
practice. Having attended multiple time share presentations, it is clear
that all of them offer the same economic savings argument during the
sales pitch--an argument that is made fraudulent in light of these fee
increases. As an aside, I do not understand how these cost increases are
approved, especially since Diamond claims that a subset of the owners
(like my wife and I) have approved them. This could be another
fraudulent statement, as I cannot imagine which owners would have signed
off on such dramatic increases in maintenance fees. I am also willing
and eager to join any lawsuit that is filed and hope that everyone
posting here has also filed a complaint with the Nevada Attorney's
General Office and its Division on Consumer Affairs (see
http://ag.state.nv.us/complaints/complaints.htm).
- Apr 02 Fri 2010 09:17
-
Diamond Resorts scam? Paid $11,000 paid only 4 times?
Sunterra / Diamond Resorts /
Resorts West
http://www.complaintsboard.com/complaints/sunterra-diamond-resorts-resorts-west-c56127.html
| Posted: 2008-03-27 by David LaRose | [send email] |
Foreclosure without notification!
Complaint
Rating:
Rating:
Company information:
Sunterra
/ Diamond Resorts / Resorts West
Stateline,
Nevada
United
States
Phone: 1 877.374.2582
www.diamondresorts.com/index.aspx
This
is my third attempt to correct this grave error that has occurred -
resulting in our apparent loss of ownership. We discovered this on our
own, when considering booking a Sunterra resort in Scottsdale, AZ next
week. We learned that over that past year our deed had a lien placed on
it and then was foreclosed on in August (according to Douglas County
records - even though we were told that it happened in Clark county).
Here are the facts, as brief as I can be:
We have owned since 2003
Bought in Sedona, AZ - 5000 points
Ownership fully paid for
Used only 4 times
Had over 6300 points when our membership was "closed"
NEVER CONTACTED BY RIDGE POINT REGARDING MAINTENANCE FEES - BILL, PASSED
DUE, LIEN, ETC.
Continually received mailings, notifications, emails and bills from
Sunterra
All bills paid
According to the dates in the legal system, we have been billed,
communicated with, and paid fees even after we apparently lost our
property
Our ownership cancellation was never reported to us - from Ridge Pointe,
Resorts West, Sunterra or Diamond Resorts.
We have invested over $11, 000 for less than 4 weeks of travel, paid all
membership fees and apparently missed maintenance fees after having
never been billed. Our credit has been impacted without our knowledge
and our asset has been taken from us - due to mistakes and lack of
communication - between Resorts West and Sunterra/Diamond and the owner.
We have been told, "Sorry, we sold it." And, "yeah, we shouldn't have
billed you; we'll reimburse your membership fees." We want our points
and our good standing reestablished, with the opportunity to pay missed
maintenance fees. We have outstanding credit and aside from our
mortgage, have paid for all that we own in full. I share this because to
reinforce the fact that we pay our bills and would have paid
maintenance fees - we were never given the chance and someone needs to
accept responsibility rather than blaming each other and/or the owner.
Please, someone "step up and make this right." This is a plea for
various parties to work together to get our owner status restored,
including our maintenance fees paid by us. I am hoping that upon review,
all will recognize their mistakes, accept responsibility and
collaborate to get our full ownership status with Sunterra/Diamond back
ASAP - with the points we had when it was closed.
The above is the most patient and kind request I can make.
Sunterra
/ Diamond Resorts / Resorts West
Stateline,
Nevada
United
States
Phone: 1 877.374.2582
www.diamondresorts.com/index.aspx
This
is my third attempt to correct this grave error that has occurred -
resulting in our apparent loss of ownership. We discovered this on our
own, when considering booking a Sunterra resort in Scottsdale, AZ next
week. We learned that over that past year our deed had a lien placed on
it and then was foreclosed on in August (according to Douglas County
records - even though we were told that it happened in Clark county).
Here are the facts, as brief as I can be:
We have owned since 2003
Bought in Sedona, AZ - 5000 points
Ownership fully paid for
Used only 4 times
Had over 6300 points when our membership was "closed"
NEVER CONTACTED BY RIDGE POINT REGARDING MAINTENANCE FEES - BILL, PASSED
DUE, LIEN, ETC.
Continually received mailings, notifications, emails and bills from
Sunterra
All bills paid
According to the dates in the legal system, we have been billed,
communicated with, and paid fees even after we apparently lost our
property
Our ownership cancellation was never reported to us - from Ridge Pointe,
Resorts West, Sunterra or Diamond Resorts.
We have invested over $11, 000 for less than 4 weeks of travel, paid all
membership fees and apparently missed maintenance fees after having
never been billed. Our credit has been impacted without our knowledge
and our asset has been taken from us - due to mistakes and lack of
communication - between Resorts West and Sunterra/Diamond and the owner.
We have been told, "Sorry, we sold it." And, "yeah, we shouldn't have
billed you; we'll reimburse your membership fees." We want our points
and our good standing reestablished, with the opportunity to pay missed
maintenance fees. We have outstanding credit and aside from our
mortgage, have paid for all that we own in full. I share this because to
reinforce the fact that we pay our bills and would have paid
maintenance fees - we were never given the chance and someone needs to
accept responsibility rather than blaming each other and/or the owner.
Please, someone "step up and make this right." This is a plea for
various parties to work together to get our owner status restored,
including our maintenance fees paid by us. I am hoping that upon review,
all will recognize their mistakes, accept responsibility and
collaborate to get our full ownership status with Sunterra/Diamond back
ASAP - with the points we had when it was closed.
The above is the most patient and kind request I can make.
- Mar 31 Wed 2010 04:06
-
How to cancel Diamond Resort timeshare memberhship?
We travel a lot, so we did consider buying timeshare if they are good business.
So after we listen to Diamond Resort's second timeshare presentation, we sign the contract.
Everybody happy right?
The thing is after we bought it, we still have many questions, so we try to call . e-mail. fax...
- Dec 29 Tue 2009 06:53
-
How to get money back from smile bright, clean white, dazzle white scam fraud
Call this numbe 877-5947850,
Give them your e-mail, (Don't give them your new credit card number, if you just cancel the old one)
- Dec 24 Thu 2009 12:34
-
smile bright, clean white, dazzle white scam fraud
Denta
White (Complaint Comment)
Posted: |
|
THEFT BY DECEPTION
(Denta White)
send everything to Smile Bright in Colorado, like she was told to, and they said it
was a different company she should have returned it to Denta White in Sanish
Fork Utah. These companies are scamming people for thousands of dollars!...
world club fitness (Complaint Comment)
Posted: |
|
scam
statement but super smile bright even though I ordered it through Health Smile ( all
these different names are done to confuse us I think even though they are one
and the same), and I found out that I had this ridiculous subscription that
comes with premium white to some fitness web site! I can't believe it ...
- Dec 20 Sun 2009 15:49
-
Who's stealing your money/Dazzle White?/ sparkle white/ Clean White
How about another round of applause?
Professional con artists Dazzle White? sparkle white Clean White, all the same company.
https://www.cleanwhites.com/?partner=_promo (Don't ever sign up).
- Dec 20 Sun 2009 15:12
-
Thank you Erica for solving my RingTones/AnswerTones/Games problem
http://bit.ly/4SnYko
Recently I saw my phone bill has some weird charges put on RingTones/AnswerTones/Games type, and charge me $40 bucks within a month.
I was quite confused and thought the money would be gone forever without knowing who's stealing my money.
Recently I saw my phone bill has some weird charges put on RingTones/AnswerTones/Games type, and charge me $40 bucks within a month.
I was quite confused and thought the money would be gone forever without knowing who's stealing my money.